Tuesday, May 19, 2020

7 Tips for Writing a Killer Executive Resume

7 Tips for Writing a Killer Executive Resume Having reviewed and written thousands of resumes over the years, first as a recruiter  and now as a professional brand builder, I’ve noticed a significant gap between what  most management resumes include, and what recruiters and hiring managers actually  want to see. I’ve spent years working to close this gap, perfecting the modern resume by leveraging  recruitment, branding, and marketing principles to raise the bar and enable my clients to  win in the rapidly changing modern job search market. With competition for top posts higher than ever, your goal in preparing your resume is to  communicate a clearly defined brand promise, which leaves no doubt about the value you  bring to the table. If you’re a management professional, here are 7 resume tips which will set you apart from  your competition. 1. Make me fall in like with you. We’ve all met those people everyone wants to see succeed. Your resume’s job is to  cement your position as that person, ensuring the recruiter, hiring manager, and everyone  else is rooting for your success. Think of your resume as your own diplomatic envoy, going forth into unknown  organisations to lay the groundwork before your official visit. While your resume has to  communicate the skills and competencies required for the job, it has an even bigger job  which most candidates never consider: building a team of champions, and getting  recruiters and hiring managers on ­side to support your candidacy above all others. The key to doing this is being likeable, and while it takes time and practice to master the  art of putting personality to paper, the best place to start is with a Professional Summary  section. Forget the “objectives” section from decades past, and tell me a story about who you are,  what you do, and what makes you different. Write in the first person, using “I” language to  make it relatable, and mix up the content with information about your story, relevant  keywords, and your professional approach and leadership style. 2. Know your key messages. Think of all the ways you’re communicating your personal brand on a daily basis: sending your resume and cover letter for a job; sharing your thoughts and experience via social media or blogs; networking at a conference; just chatting with other parents at your son or daughter’s swim class. Now imagine how powerful it would be if you always said the same thing. Even better:  what if others â€" your colleagues, clients, and recruiters â€" started describing you in the  same way? There’s not as much pressure on early career professionals to know their key value  because it’s understood that they may still be discovering it. Management professionals,  however, need to be able to communicate what makes them different. This is where key  messaging comes in. Skilful use of key messages is one of the most effective ways to launch you from  candidate to thought leader, but it takes time and a concerted effort. If you’re just starting  to build your professional brand, take the time to define your key messages before you  write your resume, using the following questions to guide you: What drives you? What makes you different from other candidates or leaders in your industry? What’s your professional mantra? What are the underlying themes supporting your success? Once you have a clear understanding of the value you add, communicate it throughout  your resume and the other platforms that support your professional brand: cover letters,  LinkedIn, social media posts, websites, and elevator pitches. 3. Less is more. Most of the thousands of resumes I’ve reviewed over my career have taken a full meal  deal approach to communicating experience, with details about day- ­to ­-day duties taking  up most of the page. This approach works for early and mid ­career professionals who are expected to execute  as part of their job. For management professionals, however, it distracts from what  recruiters really want to know: role mandate, strategic priorities, and scope, as well as  how you met your targets, contributed to organisational objectives, and applied strong  commercial acumen to add value. Replacing the full meal deal with a taster approach is much more effective â€" think four or  five bullet points for duties, and four or five relevant accomplishments. This delivers a  powerful, undiluted message showcasing your skills, experience, and ability to meet key  performance indicators. It’s also much harder to execute. When every word matters, use the first bullet point to  describe the role mandate and strategic objectives, followed by several bullets that  communicate role scope and remit, such as size of team and department, PL or budget  accountability, and reporting and business partnering relationships. 4. When in doubt, spell it out. Whereas some recruiters specialise by industry or function, many are generalists ­  particularly at the management and executive level. A common complaint among candidates is that recruiters don’t have enough specialised  knowledge about the role or industry, and to a large extent this is a fair observation. Like journalists, non- ­specialist recruiters focus on building a knowledge base that’s an  inch deep and a mile wide. In other words, they know just enough about a lot of different  industries and functions. For professionals at all career levels, it’s wise to stick to common business language  rather than specialist jargon or acronyms. Don’t assume the recruiter will know you have  particular skills, competencies, or knowledge simply by seeing your job titles and  education. And don’t assume they’ll know what it is, even if you list a technology or  process name. For management professionals, it’s important to keep the main body of the resume at that  30,000 ­foot level, focusing on role mandate, strategic priorities, and scope. Add technical  information â€" where jargon and specialist terminology typically shows up â€" in a summary  the end. Take it one step further by listing skills in a functional group, such as programming  languages or project management methodologies. This way, you communicate your  qualifications without forcing the recruiter to do extra research, which may be a deciding  factor in whether your resume moves forward. 5. Show me, don’t tell me. There’s a fine line between including the SEO ­-friendly keywords you expect the recruiter  to look for, and using hackneyed terms that are so overused, they’ve lost all meaning. Resumes are notorious for being laden with clichés, and management professionals who  operate at a high ­-level are often the worst offenders for relying upon stale, high ­-level  terms like “driving success.” When every word matters, you need to replace non- ­specific clichés with specific details,  facts and figures, and examples. The best rule I’ve come up with is to apply this classic  piece of writing advice: show, rather than tell. In practice, this means expanding on phrases such as “worked to achieve positive  commercial outcomes” by explaining what working and positive outcomes really meant in  that context, as in this example: “Allocated human, financial, and manufacturing assets to increase factory output and  profitability, enabling the business to meet sales demand, improve customer satisfaction,  and capture increased market share from key competitors.” Be as specific as possible, and after you’ve completed your first draft, go back through  each and every bullet point, asking yourself, “Did I really define what that means?” 6. Read between the lines. The world’s best brands know that design, presentation, and experience matter as much as the product itself.  While content is king, when it comes to your resume, the formatting, details, and overall  experience often make up the “queen” ­ and we all know that she often rules the  household. Consider this: I once had a candidate fax his resume to me. In 2013. For a tech role.  His candidacy didn’t move forward, largely because his delivery was so out of touch with  what the client needed: an early adopter comfortable with the latest technology. In my experience, many management professionals are playing by the same rules that  governed the hiring process during their early career years. Practices that were expected  15 years ago no longer apply, and can actually hurt your candidacy by making you look  old fashioned, or open you up to silent age discrimination. Don’t send a physical resume, unless it’s specifically requested. Remember that old gem of advice to print your resume on heavy, cream paper and drop it off in  person? It’s long dead. Most recruiters need an electronic version, which allows  them to search for key words and share with their team and client. Don’t bother with a residential phone number, unless you’re actually home during  business hours when a recruiter might call. List your mobile number, and change  your message to indicate it’s a personal and confidential voicemail box so the  recruiter can confidently leave a detailed message without worrying about prying  ears. Choose your email address carefully. Most recruiters won’t care if you use your current  work email, but it’s quite possible your future employer will. Skip straight past  options like Gmail and invest in a personal domain name and email address, like  ian@ianthompson.com, which immediately increases your credibility as a modern,  tech ­ savvy manager. Cull your technology skills to include relevant, current software only, forgoing a laundry  list of every technology you’ve ever used. Think long and hard before listing  â€œMicrosoft Office” as a skill, as it is a given that you know how to use word  processing software. The exception is Microsoft Excel: if you have advanced Excel  skills that allow you to manipulate and analyse large data sets, it’s worth listing. Use a modern font and design, staying far, far away from Microsoft Word templates. If  you’re not confident with basic design principles, hire a designer, or better yet  engage a personal branding agency to lead you through the end ­-to- ­end process. 7. Think beyond your resume. The days of being good enough are long gone. Things that used to make management  professionals stand out, like an MBA, professional designation, or experience in top tier  organisations, often form the bare minimum today. Conducting comprehensive internet searches for senior candidates is now standard  practice, with recruiters looking for anything that detracts from or reaffirms what you said  in your resume. If you don’t know what recruiters will find, it’s time to start paying  attention. A well ­executed personal brand strategy is your greatest opportunity to influence  recruitment outcomes in 2015. Imagine how powerful it would be if a recruiter received  your resume and Googled you, only to find:  a personal, professionally ­designed website, with engaging copy that tells your story,  and a blog that positions you as a thought leader; news results with trade and popular media mentions, both as an expert to journalists  and a guest author in key publications; a robust social media presence that gives insight into who you are and what you do,  positioning you in a way that aligns with the cultures of your target organisations; professional portraits that portray you as an approachable and competent leader.  Fair or not, the candidates who have the most success in job search are the ones who  are the best at marketing themselves. While your resume is a critical tool in the job search toolbox, it’s only one of many tools  you should be using to communicate your value as a management professional. Author: Irene McConnell runs Arielle Careers,  Australia’s #1 executive personal branding agency. They specialize in  crafting executive resumes, LinkedIn profiles and digital career assets. Photo credit:  EDHAR

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